leadership: Leadership is a process of influence on a group. Leadership is the ability of a manager to induce subordinates to work with confidence Leadership is an activity on the part of the managers to get something done by others, willingly and not by compulsion. According to Chester I Bernard, ―leadership refers to the quality of the behavior of individual whereby they guide people on their activities in organized efforts. According to Luis A Allen, ―a leader is one who guides and directs other people. He gives the efforts to his followers a direction and purpose by influencing their behavior. Thus leadership is a psychological process of influencing followers and providing guidance, directing and leading the people in an organization towards attainment of the objectives of the enterprise. Nature or Characteristics of Leadership: 1. leadership is a process of influence. 2. A leader ensures absolute justice. 3. leadership involves a ...