Market share: The percentage that a company has of the total sales for a particular product or service The way of increase market share: Obviously, quality – both quality of product and service – is paramount. But there are a number of tactics you can use to increase your market share, and each involves increasing your company's relative power, uniqueness, or indispensability in the customer relationship. In our experience, you should concentrate on tactics that fall into any or all of these four general categories: 1. Customization of services or products -- When you build a high-end, custom-built service round the additional commodity-like product or services you're commerce, then you'll produce shift prices that increase the customer's temperament to still modify you instead of bidding out the contract at each chance. Ideally, you'll lock the client into a "learning relationship," however typically terribly price-oriented customers are cautious ...